Technical Account Executive

Ho Chi Minh City · IT & Telecommunication · 15,000,000 · Full Time

About

Our client is a technology-driven company delivering technical products/services and digital solutions for business clients. With a strong focus on service quality, smooth delivery, and long-term client partnerships, our client is expanding the account team to strengthen customer experience and project coordination.

Responsibilities

As a Technical Account Executive, you will be the key bridge between clients and internal technical teams, ensuring requirements are understood correctly and delivery is on time and on quality. Act as the primary point of contact for assigned clients, maintaining clear and professional communication. Gather, clarify, and document client requirements related to technical products/services. Coordinate with internal teams (technical/product/development) to ensure solutions meet client expectations. Support preparation of proposals, quotations, and service plans. Track progress, manage timelines, and ensure deliverables meet agreed quality standards. Provide regular project updates and reports; proactively raise risks and issues when needed. Assist in resolving client concerns and service/technical issues by working closely with relevant teams. Build long-term relationships and identify opportunities to expand services with existing clients.

Requirements

Must-have Bachelor’s degree in Business, Marketing, IT, or related fields. At least 6 months of experience in Account Executive / Client Service / Business Development / Sales (or related roles). Strong interest in technology, software products, or digital services. Good communication and leadership skills. Ability to coordinate across multiple teams and manage tasks effectively. Problem-solving mindset, strong attention to detail. Able to work under pressure and handle multiple projects. English proficiency is required (both verbal and written). Nice-to-have (Willing) Prior experience working with technical teams, project coordination, or basic product/service delivery processes. Familiarity with CRM or project management tools (a plus; training will be provided).

Benefits

Opportunity to collaborate closely with technical/product teams after probation (based on performance). Clear career path: Technical Account Executive → Account Manager → higher account management roles. Competitive salary. 13th-month salary calculated based on actual working time. PVI Healthcare Insurance for employees and family. Holiday celebrations. Quarterly/project kickoff team-building budget. Laptop and monitor provided. Performance bonus plan. Employee referral bonus: 2,000,000 – 10,000,000 VND (depending on level/role). Annual company trips / Football / Badminton / Year-end party. Learning and certification support.

Apply: recruitment@gprflexeye.com